Is healthcare really this easy?

We get that question a lot. Check out our most frequently asked questions below to learn more about EasyConnectMD.

FAQs

What do EasyConnectMD online visits mean to me and my family?

They are designed to bring you quality primary non-urgent care in an affordable, convenient manner through secure video conferencing. Skip the trip to Urgent Care. Save the cost of an urgent care copay. No leaving home, work or school.

 

What can I use an EasyConnectMD online visit for?

Many common non-urgent ailments can be addressed: Cold and flu symptoms, sore throat, cough, allergies and sinus infection, nausea and vomiting, diarrhea, upper respiratory infections, urinary tract infections, pink eye, rashes and minor skin irritations.

 

Does EasyConnectMD take the place of my regular Primary Care Provider?

No. EasyConnectMD cannot be used to diagnose, treat or manage chronic conditions. It is a concierge self-pay service provided as a convenient, affordable alternative to long waits, time away from home/work/school, and rising costs.

 

How much does a EasyConnectMD online visit cost?

$39.95, payable by credit card prior to the start of the visit.

 

When are EasyConnectMD online visits available?

Visits are available 7-days a week from 8:00 AM to 8:00 PM CST.

 

What happens after I book my EasyConnectMD online visit and make my payment?

You will be taken to the secure Video Chat page. On this page you’ll be able to select a pharmacy near you while you wait for the doctor to join you. Be sure to select the “Click to Start Video Chat” button to be sure your video camera and audio is working. The doctor will confirm the Pharmacy of your choice during your visit.

 

Are EasyConnectMD online visits covered by my insurance?

No. EasyConnectMD does not contract with Health Plans. It is a self-pay concierge service provided as a convenient, affordable alternative for your non-urgent care needs.

 

What medications can be prescribed during an EasyConnectMD visit?

EasyConnectMD providers may offer prescriptions for a wide range of ailments including, but not limited to, drug classes such as antibiotics and antihistamines. If a provider does prescribe medication, he/she will usually limit the supply to no more than 10 days. Remember that EasyConnectMD does not take the place of your Primary Care Provider or specialist, and will not issue prescriptions for:

  • General medicine refills (for chronic conditions)
  • Extended care (beyond a 10-day treatment)
  • Substances controlled by the DEA, for non-therapeutic use, and/or those which may be harmful (potential for abuse or addiction).

For a current list of DEA controlled substances, visit: http://www.deadiversion.usdoj.gov/schedules/

 

What pharmacies can I use with EasyConnectMD online visits?

EasyConnectMD can send prescriptions to any pharmacies you currently use.

 

What are the system requirements for my Desktop/Laptop or smartphone?

On a Desktop or Laptop you will need:

  • A computer running MacOS, Windows, or Linux operating system
  • Google Chrome, Firefox, Microsoft Edge or Safari browser
  • The minimum internet speed of 2MB/s upload speed and 2MB/s download speed is recommended. Otherwise the doctor will not be able to see you clearly.

On an iPhone or iPad you will need:

  • Safari web browser
  • The minimum internet speed of 2MB/s upload speed and 2MB/s download speed is recommended. Otherwise the doctor will not be able to see you clearly.

On other smartphones and tablets you will need:

  • Google Chrome, Firefox or Microsoft Edge Mobile
  • The minimum internet speed of 2MB/s upload speed and 2MB/s download speed is recommended. Otherwise the doctor will not be able to see you clearly.

 

Is EasyConnectMD HIPAA Compliant?

Yes, the EasyConnectMD online site follows rules of HIPAA compliance. We do not share personal information with other sites unless specifically authorized by you. EasyConnectMD is not responsible for the privacy policies of any site linked to this website and not wholly-owned and controlled by EasyConnectMD, its affiliates and subsidiaries. We aim to work with trusted partners and organizations which are also bound by state and federal laws governing privacy and security; however, we encourage you to be aware when you leave our site and to review any privacy policy of a non-EasyConnectMD site.

 

Need technical support?

Email info@easyconnectmd.net.

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